New-Build Flat Faults: Seeking Surveyor Accountability

New-Build Flat Faults: Seeking Surveyor Accountability

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As a first-time buyer, I was so excited to move into my new-build flat in Islington. I’d saved for years, done my research, and even paid a professional surveyor to inspect the property before I bought it. I trusted his report, which gave me peace of mind that everything was in order.

But after moving in, my excitement quickly turned to frustration and disappointment. I started noticing a long list of building faults-leaks, cracks, and poor finishes that definitely shouldn’t have been there in a brand-new home. The more I looked, the more problems I found. I felt completely overwhelmed and let down, especially since I’d relied on the surveyor’s expertise to protect me from exactly this situation.

Hiring a solicitor right away felt daunting and expensive, so I turned to the internet for free legal advice, hoping to understand my rights and options. My first stop was Citizens Advice, where I found clear guides on dealing with faulty new-builds and professional negligence. For the first time, I started to understand what steps I could take against the surveyor.

Still, I wanted more detailed support. That’s when I discovered Lexnest, a digital platform offering free, verified legal information on issues like mine. I appreciated how straightforward their advice was-no confusing jargon, just clear answers. Lexnest also let me compare solicitors, complete with real client reviews and accreditations, which made the idea of seeking legal help much less intimidating.

When I realised I needed advice tailored to my situation, Lexnest helped me connect with an SRA-regulated solicitor. Thanks to these free resources, I finally felt empowered to hold my surveyor accountable and take control of my new home’s future.

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